Privacy Policy

Last Updated: December 31, 2024

1. Introduction

Desync ("we," "our," or "us"), located at Hajipur, Vaishali, Bihar - 844118, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, mobile applications, or services.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our services.

2. Information We Collect

2.1 Personal Information

  • Name, email address, phone number
  • Business information, including company name and address
  • Billing and payment details, such as credit card or bank account information
  • Design preferences, requirements, and project details
  • Images, logos, and other content provided for design or printing services
  • Technical specifications for website and application development

2.2 Automatically Collected Information

  • Device information, including device type, operating system, and unique device identifiers
  • IP address and geographic location
  • Browser type, version, and settings
  • Usage patterns, including pages visited, time spent, and interactions on our website
  • Technical data related to website visits, such as cookies and analytics data

3. How We Use Your Information

We use your information for the following purposes:

  • To deliver design, development, and printing services tailored to your requirements
  • To process payments, issue invoices, and handle billing inquiries
  • To communicate with you about your projects, updates, and customer support
  • To analyze and improve our services, website, and user experience
  • To comply with legal obligations, including tax and regulatory requirements
  • To detect and prevent fraudulent or unauthorized activities
  • To provide personalized recommendations and enhance your overall experience

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third parties under the following circumstances:

  • With trusted service providers who assist in delivering our services, such as payment processors and cloud storage providers
  • With legal or regulatory authorities to comply with applicable laws or respond to lawful requests
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request corrections to inaccuracies in your personal data
  • Deletion: Request the deletion of your personal information, subject to legal obligations
  • Restriction: Request limitations on how we process your data
  • Objection: Object to the processing of your data for certain purposes
  • Portability: Request a copy of your data in a structured, commonly used format

To exercise these rights, please contact us using the details provided below.

6. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

For privacy-related inquiries or concerns, please contact us at:

  • Email: dcybersolution@gmail.com
  • Phone: +91 90655 65303
  • Address: Hajipur, Vaishali, Bihar - 844118